excellent attention to customer
Very exited to receive my mist sanitizer, however the sensor did not work. I called customer service and they tried to troubleshoot the issue. It still did not work. They sent a replacement and it works PERFECT!! Thank you.. I plan to order one for my other rooms.
Exactly as described and works well. Love the day spa scent too! Look forward to trying the other scents too.
I ordered 2 units as Xmas presents and unfortunately one of the sanitizer spilled during delivery. Danielle promptly sent me another unit. A+ for the amazing scent and A++ for the prompt customer service. Thank you!!!
There were a couple of minor snafus with my orders, nothing serious but the wonderful customer service I received left me feeling very impressed. First off, all of my communication with this company has been responded to immediately (never mind same day, often within the hour!). No one tried to deny there was a mistake, no one avoided me, instead they stepped up and said it’s our fault and let us correct that for you right away. They sent a rush shipment to correct a missed one, they took the extra time to ensure it was with an expedited service. They have stepped up at every encounter and are a dream to deal with. The items I purchased are Christmas gifts so I’ll do a product rating once they are used but if the product is as good as the service I’m sure I’ll be thrilled!