My order arrived on time but was missing the refill bottle i had ordered. Set up the mist sanitizer which was easy to do especially since Snappy Screen sends instructions on how to set up. I emailed Snappy Screen to let them know my refill bottle was missing. Received email within a day apologizing for missing item and was sent bottle no questions asked. Great costumer service. We love the mister as it is simple to use and smells great!
I would definitely recommend this product.